I’m on exchange at London Business School this week to study Strategic Innovation. Today, we covered a lot of ground, starting with why it is challenging for established organizations to truly innovate, as well as the individual thought patterns that challenge us in thinking “outside of the box”. And speaking of thinking outside the box, we also touched on communication (and why it’s so freaking hard to do it well). As it turns out, resistance to change is often a lack of clarity, more than it is an actual resistance to trying something new, and the ambiguity that begets creative thinking – and subsequently, innovation – often comes from a number of conflicts between alignment at an organizational and individual level.